Substitute - How to cancel an already accepted replacement?

Sometimes, after accepting a remplacement, you may no longer be able to complete it. In this case, it is essential to follow a simple and clear process to cancel the remplacement and notify the relevant individuals. Here are two methods to cancel a remplacement.

Caution, note that it is only possible to cancel the entire accepted offer: whether it is in the future or partially completed, it will not be possible to cancel a replacement partially.  If needed, contact your organization's administrator. Their information can be found in the Help module of the platform.

From the Home module

• Go to the Home module in your account;
• In your dashboard, clic on the Accepted status to be redirrected to the Replacements module with the Accepted status filter;

• Click on the pencil icon to open the replacement offer;

• Click the Cancel button;

• Provide the reason for your cancellation in the designated field;

• Confirm your cancellation.

From the Replacements module

• Go to the Remplacements module in your account;

• Locate the remplacement in question. Feel free to use the filters to sort remplacements by status, selecting Accepted;

• Click on the pencil icon to open the remplacement you wish to cancel;

• A window containing the remplacement details will open.

• In the bottom right corner, click the Cancel button.

• Provide the reason for your cancellation and confirm your choice.

  
  

After the cancellation, the following individuals will be automatically notified:

• The employee you were supposed to replace.
• The associated stakeholders (secretary, dispatcher, manager).