Trainer - How to manage the waiting list?

Managing the waiting list is essential to optimize participant registration for a training and maximize session fill rates.

Why manage a waiting list?

The waiting list allows to:

• Reduce unused registrations by replacing absent participants;
• Prioritize candidates based on defined criteria (registration date, relevance, etc.);
• Ensure efficient and fair management of available spots.

Steps to manage the waiting list

In the Catalog tab, at the bottom of the form, you will be able to view the waiting list. It displays: 

• The employee: Name, first name, and email of the participant on the waiting list;
• The subscription date: Indicating when the employee joined the list;
• The rank: Position of the participant on the waiting list, based on the order of registration.

The list is automatically sorted chronologically, from the first registered to the most recent. 

Caution, if a spot becomes available, candidates on the waiting list will automatically receive a notification inviting them to register for the training. This email is sent to all candidates simultaneously, they are not sent in order of registration on the waiting list.